by John Kovac, Harpist
Featuring Warren County's Finest Musicians (including John Kovac playing Pachelbel's Canon in D)
- Hard discs are offered only while supplies last.
We are in partnership with Shopify's web hosting, and as a result, they provide us with discounted shipping and insurance, which large savings we pass directly onto you.
- Please Note: Only purchases within the U.S.A. are accepted at this time. No exceptions.
- Products are normally shipped up to 48 hours (2 Days if ordered before Noon) after being ordered & are shipped on regular business days, Monday to Friday, excluding holidays & weekends. (Though, some orders may ship on Saturday mornings if they come in after noon on Fridays or Thursdays if Friday is a holiday.)
- All orders, except Pre-Built Harps, will go out via USPS's best rates for the fastest delivery, including but not limited to U.S.P.S. Priority Mail. (Includes USPS First Class Letter, First Class Package Services, USPS Ground Advantage, Priority Flat Rate, etc.)
- It is less expensive for you if we add shipping separately for each complete order instead of hiding it within increased prices for each & every one of our products while making the bogus claim you are getting "free" shipping & handling. No Carrier ships for free!
- Please be aware that Black Friday, the Christmas Season, weather-related emergencies & various man-made disasters often delay deliveries, often without notice to us or you. JK Harps accepts no liability for such delays that are always beyond our control.
- REMINDER: String Tuning Mechanisms & Wound Bass Strings may have a back-order delay in shipping of approximately two (2) to three (3) weeks due to their custom nature.
- When any delayed orders finally ship, you will be immediately notified by routine email.
- All orders will be tracked, and you can be updated, via carrier email if you choose, as the process goes along.
- All orders are fully insured per standard carrier insurance services.
- All shipping & handling will include standard fees for shipping materials & order handling.
- A viable shipping address is required, and we are not responsible for orders not deliverable at your end. (P.O. Boxes & A.P.O.s are not qualified deliverable addresses; no exceptions.)
- Any orders over $100 will require a delivery signature at the address you provided for shipment receipt before you can receive your order.
PRE-BUILT HARPS
- Pre-built, USED harps are only available for local pickup at our Georgetown, Kentucky, harp-making shop.
- Pre-built NEW harps are available for local pickup (as above), or can be shipped to your Zip Code within the Continental USA only.
- Contact us first to obtain a shipping estimate for shipping to your Zip Code.
- After you purchase your new harp online (if to be shipped), you will be given a second link via email or text message so you can pay the Shipping Fee for your new harp. (Your harp will not ship until after the Shipping Fee is paid.)
- A nominal, flat Shipping & Handling Fee of $25 will be added to your order upon payment for your harp.
- See the harp's description & shipping directions for any further details.
DAMAGE to SHIPMENT
- You must check your delivery for any damage or loss immediately upon its arrival in the unlikely event of any shipping issues with the product caused by the 3rd party, the delivery carrier.
- Take pictures, if possible, and notify the Carrier immediately of any damages to or missing order(s). (Within 24 hours or less.) John Kovac Harps by Davy Clark will not be held responsible for damage to or losses of orders done while in transit. Claims will be made to the shipping carrier immediately in such cases. (But, inform us also to keep us in the loop if anything might be done on our end.)
- If you fail to notify the carrier in a timely manner and the claim gets rejected, you may forfeit your right to redress with the shipping carrier.
- For clarification, but not in all cases, once you make a claim with your delivery shipment carrier, and they approve your claim & finally pay you for your loss or damages, then you will forward us that payment. Once cleared with our financial institution, we will immediately ship out to you a replacement order(s).
Photo Credit: Matthew Henry